Rating-integrity flag
A detailed 1★ review reports staff using customers' phones to post ratings, calling the 5★ count into question — corroborated by bursts of dozens of identical one-word "good"/"nice" 5★ within minutes, and ratings that contradict their own text. Read the headline average with caution; the long-form reviews (almost all negative) are the more honest signal.
Service quality (vague neg)62
ek number ka ghatya gari h bounce daily maine 17/09/2025 lekar Aaye phir 18 Tarik ko kharab ho gaya to maine 19tarik ko gari lekar Gaye to itna bethaya itna bethaya pure 7 ghante bethaya bad me maine kya kiya gari ko jama kar diya koi jawab hi nahi de raha h pure 2500sho me laye the😡😡😡😡😡😡
worst service i returned one bike as it was not running in ups I had to get down for it to move .. i returned it and got another one this one also has the same issue... whats the point of paying rent when u have to keep visiting the hub ... no innovation just importing from china
Sir aapke service ko acha karna chaiye kyoki aap 1995 mein 700 km de rhe ho 1 week ke liye yhe acha nahi haine sir ya to rent kam lijye ya extra km nahi lijye this is very bad sir extra km jadda ata h bhutt please change this
bahut hi bekar h koi mt lena review badhata hai sb riders k phone se khud hath k hath se bika jao gye 3 din free k chakkar me 2000 kho do gye please lene se phle purna rider se Puch lena 3,4 month jo kam kiya ho
Deposit/refund not returned55
worst experience with bounce, really the worst, I have been using it for 3 months, customer service is garbage, no proper response, and most of all, the panalty is faulty, they took my 1k refund amount forcefully, when I submitted bike, they checked everything fine, and they initiated refund, but after waiting 10 days refund didn't came which they say that it takes 10 days, customer service keep saying I'll get refund, but been 30 days, useless garbage company, I'll file case against this issue
Extremely disappointed with Bounce Daily Rentals. This feels like a well-planned scam targeting customers who need vehicles only for a short duration — be it 1 day, 7 days, or even a few weeks. Unlike many competitors who don’t even ask for a security deposit, Bounce takes ₹2000 saying it is “refundable.” But the hidden catch is that you need to continue using their service for 45 days to even become eligible for the refund. Most customers are not clearly aware of this condition while booking.
Very disappointing experience with the Bounce app. Customer support call takes minimum 10–15 minutes to connect, and many times it doesn’t connect at all. The app is also very slow and unresponsive. I submitted the bike at the hub more than 20 days ago, but the refund is still not processed. There is no proper update or clear communication from the support team. This kind of service is not acceptable. Bounce seriously needs to improve customer support, app performance, and the refund process.
I had rented a scooty from your platform and returned it within 2 days, well within the 3-day limit for full security refund as per your policy. It's been over 3 weeks now and I still haven’t received my refund. I tried calling customer care multiple times. Initially, I was told it will be refunded within 72 hours, later 3 days. Now, I’m being told only 50% will be refunded, which also hasn’t happened. This lack of communication and clarity very disappointing. Please process my full security
Support/staff bad52
One of the worst customer care service ever they are disconnect my call when I call him because they are providing me 2 days free rent in 3 days recharge plan, but when I ask him on WhatsApp they are seen my messages but don't reply and when I call him they are automatic disconnect my call and they are not reply yet. and one of worst bounce hub is SAKET HUB in IGNU ROAD they don't have any good condition EV and when I go for repair my bounce infinity EV in SAKET HUB they are not repaired my sc..
Very bad and extremely disappointing experience with Bounce Daily. Wasted so much time and money. Repairing takes very very long. They do not follow their own policy. No plan validity extension given even after late repairing for many days (lost 6 days in total). Rohini hub manager is a complete liar. Customer support is useless. I kept calling and chatting every single day for the plan extension, but the helpline never helps. They only give false promises and send customers back and forth. Comp
worst experience with bounce, really the worst, I have been using it for 3 months, customer service is garbage, no proper response, and most of all, the panalty is faulty, they took my 1k refund amount forcefully, when I submitted bike, they checked everything fine, and they initiated refund, but after waiting 10 days refund didn't came which they say that it takes 10 days, customer service keep saying I'll get refund, but been 30 days, useless garbage company, I'll file case against this issue
very very bad service, all bikes are having some or the other issues. waste of money. they charge you 2500 joining fees and then the highest rent and after giving that also there is no support, when ever you call they have a standard answer change the battery and it will be ok. if you are stuck somewhere far away from the battery station then we have to spend our money and book a tempo or pull the vehicle and go. today I have a problem and I called they told a technical team will reach you but
Vehicle quality35
Very worst experience.I took new bike ... after that they asked me to install the application then after application was showing 4700 rs at that time .After that they asked me to send 500 rs extra.. After that they told 1750 will b your weekly charges and after one week they increased 1000 rs as I was arranged 1750 with someone because I didn't work due to some personal reasons.Again m telling you guyz don't buy bounce...it's totally pathetic worst or worst.Buslhit.it's better to go with vendors
I strongly advise everyone to think carefully before renting or buying a vehicle through Bounce. In my experience, their customer support is one of the biggest problems. If your vehicle develops an issue during working hours—especially at night—you may not get timely assistance. I was told to wait until morning because they couldn't help immediately. As a paying customer, I don't think it's acceptable to be left stranded when I'm paying rent for the vehicle Please don't rent a vehicle from Bounc
very very bad service, all bikes are having some or the other issues. waste of money. they charge you 2500 joining fees and then the highest rent and after giving that also there is no support, when ever you call they have a standard answer change the battery and it will be ok. if you are stuck somewhere far away from the battery station then we have to spend our money and book a tempo or pull the vehicle and go. today I have a problem and I called they told a technical team will reach you but
very bad service this ev using 1 year 6 - 7 moth scooter is very bad quality low star dekhne me bhi achhi nhi lagti yah bounce electric vehicle kyoki mene isko majboori me delivery ke liye rent kara tha tha lag bhag mene isko 1 year 6-7 month use kara but jab mene phli bar isko hub par lene pahucha waha par kuch bounce ke agent aur sales log the vo hamko scooter ke bare me sare process bataye par mene sab kuch smjha aur scooter ko rent par kara matlb us time pe total mere amount 1750 rs week k
Fraud/scam accusation34
Extremely disappointed with Bounce Daily Rentals. This feels like a well-planned scam targeting customers who need vehicles only for a short duration — be it 1 day, 7 days, or even a few weeks. Unlike many competitors who don’t even ask for a security deposit, Bounce takes ₹2000 saying it is “refundable.” But the hidden catch is that you need to continue using their service for 45 days to even become eligible for the refund. Most customers are not clearly aware of this condition while booking.
one of the worst rental bike platform in bangalore they are not a running company they are doing a fraud with customer I rented a vehicle I drive just one day the motor got stopped and these Bellandur branch staff behaviour is like a hell he told me it got stopped because of Rat damage and I asked him I have put the vehicle in good parking conditions how it can happen he is telling weather it happened due to you or not you have to pay 10000 I just drive one day and this guy charge me like more
very bad app it change here t&c made when I took the vehicle battery swap and km was unlimited but after some days I got 500 km for 7days mean 70kilometre per day and after we have to give 1.5-2 rupees per kilometre charges and when I took vehicle he tell me the security amount is refundable and when I submitted the vehicle he said the security will come 1-2 months late it's is really scam don't bring it and I requested owner to improve for better growth scooty is good mangement is very bad
Dear Bounce .. I am a High Court advocate and also a big YouTuber. I have found out about you guys and I know that your Bounce company is scamming people. If this problem is not resolved in 2 days, I will upload so many videos on YouTube against you that you will have to shut down this company and I will also file a petition in which you guys will show your BIS certificate and all the documents in the court... and this is going to be the truth .... Best of Luck
Rent too high33
Very worst experience.I took new bike ... after that they asked me to install the application then after application was showing 4700 rs at that time .After that they asked me to send 500 rs extra.. After that they told 1750 will b your weekly charges and after one week they increased 1000 rs as I was arranged 1750 with someone because I didn't work due to some personal reasons.Again m telling you guyz don't buy bounce...it's totally pathetic worst or worst.Buslhit.it's better to go with vendors
very very bad service, all bikes are having some or the other issues. waste of money. they charge you 2500 joining fees and then the highest rent and after giving that also there is no support, when ever you call they have a standard answer change the battery and it will be ok. if you are stuck somewhere far away from the battery station then we have to spend our money and book a tempo or pull the vehicle and go. today I have a problem and I called they told a technical team will reach you but
very bad service this ev using 1 year 6 - 7 moth scooter is very bad quality low star dekhne me bhi achhi nhi lagti yah bounce electric vehicle kyoki mene isko majboori me delivery ke liye rent kara tha tha lag bhag mene isko 1 year 6-7 month use kara but jab mene phli bar isko hub par lene pahucha waha par kuch bounce ke agent aur sales log the vo hamko scooter ke bare me sare process bataye par mene sab kuch smjha aur scooter ko rent par kara matlb us time pe total mere amount 1750 rs week k
saari gaadi puraani or kharab he pehle gaadi book kro ye sokar ke new milegi badme secondhand gaadi dede te he or kuch na kuch problem rehti he jese hi hub se gaadi nikali rent chalu chahe gaadi kharab ho ya tayr punchar ho or jab hub par thik karwane jow to bolte he ke 4 6 hours honge tabhi rent maaf hoga bhai mere 3 hours lage gaadi reaper karne me or no. aane me 4 se 5 hours mera usdin ka rent maaf nhi hua costumercar se baat ki wobhi koi help nhi kar rahe or rent itna jyada 380 360 ek day
Battery/range/swap24
Very worst experience.I took new bike ... after that they asked me to install the application then after application was showing 4700 rs at that time .After that they asked me to send 500 rs extra.. After that they told 1750 will b your weekly charges and after one week they increased 1000 rs as I was arranged 1750 with someone because I didn't work due to some personal reasons.Again m telling you guyz don't buy bounce...it's totally pathetic worst or worst.Buslhit.it's better to go with vendors
very very bad service, all bikes are having some or the other issues. waste of money. they charge you 2500 joining fees and then the highest rent and after giving that also there is no support, when ever you call they have a standard answer change the battery and it will be ok. if you are stuck somewhere far away from the battery station then we have to spend our money and book a tempo or pull the vehicle and go. today I have a problem and I called they told a technical team will reach you but
Worst EV rental experience. Rented a Bounce EV showing 68 km range, but battery drained within hours without even covering the distance. Multiple swapping stations had no batteries, were closed, unserviceable, or didn’t even exist despite showing on Google. Had to push/tow the scooter in rain at midnight. Customer support was useless despite multiple complaints. Also noticed staff using customers’ phones for ratings, which made the 5-star reviews feel questionable. BTW don't consider 1star!!
very bad app it change here t&c made when I took the vehicle battery swap and km was unlimited but after some days I got 500 km for 7days mean 70kilometre per day and after we have to give 1.5-2 rupees per kilometre charges and when I took vehicle he tell me the security amount is refundable and when I submitted the vehicle he said the security will come 1-2 months late it's is really scam don't bring it and I requested owner to improve for better growth scooty is good mangement is very bad
Coverage/availability11
I am looking for home charging option which is not available in bounce. earlier I have used bounce petrol and had found a best service. i expected similar service. but no charging and battery swapping only option is discouraged me for going for one.
It was a very bad experience The service was not provided, The staff did not respond to the battery not available on the battery station waiting 1.5 to 2 hours for the battery station
This bike is absolutely terrible utterly rubbish sometimes batteries are not available at the charging station and sometimes it suddenly turns off👎🏻👎🏻👎🏻
customer care is not good bike is not good very bad condition battery is not available this is very waste bike
Money taken / bike locked8
I am waiting here with respect to their service what they are providing last time i booked their scooter and it got some issue and they picked the scooter from on road and they told me and they did some repairs on it and again i have to go to there hub to receive that same bike and just after one and half hour it got same problem again. and now they told me to just take bike to your place i will take care of it tomorrow and 2 km i dragged that scooty and if people from hub blocked me also
i am rider of bounce daily and we have create porter id through bounce but my porter wallet balance transferred in bank account of bounce daily but bounce daily team not transfer my balance in my account on timely while we paid bounce rent daily otherwise EV block. Very poor team support.
worst i can't able to give one star also they even take the Money and they will cancel the booking and starts gaming with hard earned money by giving worst service and worst response to customer don't take this vehicle own experience I will file the compliant on this in consumer court
from yesterday my bike is showing blocked i ask help my tl and with coustomer care aslo but still not any action I have recharge aslo very bad plzz do not use actually I dnt want to give 1star also very very bad service I'm not happy full last of money plzz close your company
Abandoned bike/ops2
🌟 **Rating: ★☆☆☆☆ (1 Star)** **Title: Very Bad Experience – खराब सर्विस और गैरजिम्मेदार स्टाफ** आज मैंने Infinity Bounce से बाइक रेंट पर ली थी लेकिन मेरा experience बहुत ही खराब रहा। When I went to pick up the bike from the store, the staff behavior was very rude. उन्होंने न तो बाइक properly check की और न ही किसी भी चीज़ की जानकारी दी। The bike was not in good condition – चल भी नहीं रही थी। I tried visiting two battery stations but कहीं भी बैटरी available नहीं थी
hi, one of your bike parked since 3 to 4 months at Chikkalasandra 7th main road bihand bramins tindi mane, Banashankari 3rd stage. whom it may concern please look into this and pick up the bike. KA05 QF 0917.
Activation fee2
The Bounce is a very premium scooty for gig workers but it is costly for the person to rent it as you have to pay on boarding fees. Activation charge which was not an earlier security deposit which is good but pls bounce atleast waive off one fees as it is very costly to start rental of bounce ev. I hope you will look into this concern.
don't take this rental bike fully fraud every 60 day you have pay 1000 extra for activation fee once your return the vechile again asking 1000 rs extra for activation this worest rental please don't take this rentals and also they don't provide any perticular battery stations no battery
Swap-queue congestion1
don't buy it for rent I am using this vehicle for zepto delivery and in between my shift the scooty stopped working and I called the bounce customer care they gave me the complaint number and said connect with the area battery station operator I called to the station operator he said me to approach near by another station and I called to the person by whom I bought this scooty he asked me to share video I did the same but after sharing video his number has been switched off
Referral bonus1
muje mera refferal bonus hi nhi mila